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Preamble & Parties

1. This Terms of Use, User Consent and Disclaimer document (“Terms”) is a legally binding agreement between you ("Licensee", "User", "you" or "your") and the entity operating the Numeroon software and web portal, including its developers, licensors, and the host facilitating its operation in India (collectively, "Licensor", “Shivoham Shastr”, “Numeroon”, "Company", “Host”, "we", "us" or "our"). These Terms apply each time you access, register on, subscribe to, or use the Numeroon portal, mobile interface, or any related service (collectively, the “Platform”).
2. PLEASE READ THESE TERMS CAREFULLY BEFORE PROCEEDING. BY CLICKING “I AGREE”, YOU CONFIRM THAT YOU HAVE READ, UNDERSTOOD, AND ACCEPTED ALL THE TERMS SET OUT IN THIS DOCUMENT IN FULL. IF YOU DO NOT AGREE TO ANY PART OF THESE TERMS, YOU MUST CLICK “I DO NOT AGREE” AND YOU WILL NOT BE PERMITTED TO ACCESS OR USE THE PLATFORM.
3. This Software Licence Agreement and Terms of Use (this "Agreement") is entered into and made effective from the date of acceptance (the "Effective Date"), by and between the following parties:

Parties to this Agreement

• Licensor: Shivoham (OPC) Private Limited, a One Person Company incorporated under the Companies Act, 2013 (Corporate Identity Number U47735HR2026OPC141462; TAN ABSCS6605H), carrying on business under the brand name "SHIVOHAM SHASTR", having its registered office at Flat No. 705, Tower-5, Sushant Estate, Sector 45, Gurugram, Haryana - 122003, India (hereinafter referred to as the "Licensor", “Shivoham Shastr”, “Numeroon”, "Company", “Host”, "we", "us" or "our", which expression shall, unless repugnant to the context, include its successors and permitted assigns).
• AND
• Licensee: Acceptor of terms (hereinafter referred to as the "Licensee", "User", "you" or "your", which expression shall, unless repugnant to the context, include your heirs and permitted assigns).

Recitals

1. WHEREAS, the Licensor has independently conceived, designed, and developed a proprietary software application titled "Numeroon", marketed as "a product by Shivoham Shastr" (the "Software"), being a comprehensive numerology platform which integrates traditional numerological principles with computational tools to generate numerological analyses and reports;
2. AND WHEREAS, the Licensee is desirous of obtaining, and the Licensor is willing to grant, a limited licence to access and use the Software strictly upon the terms and conditions set out herein.
3. NOW, THEREFORE, in consideration of the mutual covenants and the licence fee payable hereunder, the receipt and sufficiency whereof is acknowledged, the parties agree as follows:

1. DEFINITIONS

1. "Software" means Numeroon, the comprehensive numerology software application including all its modules, algorithms, calculation engines, report templates, updates, upgrades, and associated documentation.
2. "Modules" means the functional components of the Software, as enumerated in Clause 3.
3. "Report(s)" means the numerological analyses generated by the Software and made available to the Licensee, whether on-screen or as a PDF document or in any other readable form.
4. "Subscription" means the paid, time-bound right of access granted to the Licensee under Clause 4.
5. "Intellectual Property" means all copyright, trade marks, trade names, design rights, database rights, know-how, algorithms, source code, and other proprietary rights subsisting in the Software.

2. GRANT OF LICENCE

1. Subject to the Licensee's continued compliance with this Agreement and payment of the applicable licence fee, the Licensor hereby grants to the Licensee a limited, non-exclusive, non-transferable, non-sublicensable, revocable, and personal licence to access and use the Software for the Licensee's own lawful purposes during the subscribed term.
2. The licence is granted for use by the named Licensee alone. The Licensee shall not permit any other person to access or use the Software through the Licensee's account or credentials.
3. Where the Licensee is a professional numerologist, astrologer, consultant, or coach, the Licensee may use the Reports generated by the Software in the course of the Licensee's own practice, provided that the Licensee does not resell, redistribute, sublicense, or grant access to the Software itself to any third party.
4. All rights not expressly granted to the Licensee under this Agreement are reserved by the Licensor.

3. SCOPE OF THE SOFTWARE

1. Numeroon offers an integrated suite of numerological tools, which may include, without limitation, the following Modules: Birth Date Numerology Analysis; Name Numerology (including spelling analysis and name-correction recommendations); Mobile Number Analysis; Vehicle Number Analysis; Business Name Analysis; Compatibility Reports (relationships, marriage, friendship, and business partnerships); Personal Year, Month, and Day Forecasts; Lucky Numbers, Favourable Colours, and Auspicious Dates; Baby Name Suggestions; Numerology Remedies; Personality and Career Insights; Phonology Analysis; Signature Analysis; Clock Analysis; Numerology Pyramids; Pinnacles; and Prashnavali.
2. Each analysis may be made available as a professionally formatted PDF Report suitable for consultations, workshops, or personal reference.
3. The Licensor may, at its sole discretion, add, modify, enhance, or discontinue any Module or feature of the Software from time to time, without prior notice and without liability to the Licensee.

4. LICENCE FEE, SUBSCRIPTION, AND RENEWAL

1. The Licensee shall pay the licence / subscription fee in advance, through the approved payment channels, prior to being granted access to the Software.
2. The Subscription shall be valid for a period of one year / five year / or as agreed from the date of activation, unless earlier terminated in accordance with this Agreement.
3. Access to the Software, updates, and support shall remain valid only for the duration of the subscribed term. Upon expiry, continued access shall require renewal on the Licensor's then-prevailing terms and fees.
4. All fees are quoted in Indian Rupees and are exclusive of GST and other applicable taxes, which shall be borne by the Licensee.
5. Access to certain features of the Platform, including detailed Readings, consultations, or premium reports, require payment of a subscription or service fee which is linked to the tenure of License. All fees are payable in Indian Rupees (INR) unless otherwise expressly stated.
6. All payments made through the Platform are processed through bank / third-party payment gateways. Numeroon does not store your complete card, net-banking, or UPI credentials, and shall not be liable for any failure, delay, or error on the part of any payment gateway, bank, or financial intermediary.
7. Numeroon reserves the right to revise its subscription plans, pricing, and fee structure at any time, with such changes applying prospectively to fresh subscriptions or renewals and not retrospectively to a subscription already paid for.

5. REFUND POLICY

1. The Software is a digital product delivered by way of instant electronic access. Accordingly, all licence and subscription fees, once paid, are non-refundable, save and except a duplicate payment occasioned by a demonstrable payment-gateway error.
2. Except as required under applicable consumer protection law, fees paid for a Reading, consultation, or subscription are non-refundable once the Reading or service has been generated, delivered, or accessed, since the nature of the service is informational and is rendered immediately on generation.
3. No refund shall be claimable on the ground of the Licensee's non-use, dissatisfaction with the numerological outputs, change of mind, or any similarity of the Software's features or outputs to any other software.

6. NATURE OF THE SOFTWARE AND NO GUARANTEE OF RESULTS

1. The Licensee expressly acknowledges that numerology is a metaphysical, traditional, and interpretive discipline, and that the analyses, predictions, name-correction suggestions, remedies, and recommendations generated by the Software are probability-based interpretations and not certainties, guarantees, or predetermined outcomes.
2. The Licensor makes no representation, warranty, or guarantee — whether express or implied — as to the achievement of any specific personal, financial, professional, marital, health, or other outcome as a result of the use of the Software or reliance upon any Report.
3. All outputs of the Software are provided strictly for educational, informational, and self-development purposes. Every decision taken in reliance upon any Report shall be taken by the Licensee at the Licensee's sole discretion and risk.
4. Results may vary substantially from one person to another and depend upon individual circumstances, effort, belief, external factors, and free will, all of which are beyond the Licensor's control.

7. INDEPENDENT DEVELOPMENT AND COINCIDENTAL SIMILARITY

1. The Software has been conceived, designed, developed, and compiled independently by the Licensor through its own skill, labour, research, methodology, and application of numerological principles.
2. Numerology is an ancient, traditional, and widely-practised body of knowledge in the public domain. The underlying numerological principles, systems and methods of calculation, the correspondences between numbers, letters, and sounds, the interpretive meanings ascribed to numbers, the remedial suggestions, and the analytical frameworks are common to the discipline of numerology as a whole and are not, and are incapable of being, the exclusive property, invention, or monopoly of any person, entity, author, book, or software.
3. Accordingly, any resemblance, similarity, or correspondence — whether in calculations, results, outputs, report formats, features, functionality, terminology, structure, presentation, or otherwise — between the Software and any other numerology software, application, book, course, website, or material, whether now existing or hereafter created, is purely coincidental and/or arises solely from the common, public-domain, and traditional subject matter of numerology, and shall NOT be construed as, or alleged to be, copying, imitation, reproduction, adaptation, derivation, or infringement of any kind by the Licensor.
4. The Licensor expressly disclaims having copied, reverse-engineered, adapted, or derived the Software, in whole or in part, from any third-party software, product, or material.
5. The Licensee acknowledges and agrees that (a) the Licensee shall not assert, allege, support, or lend its name to any claim that the Software copies or infringes any third-party work merely on the basis of a similarity arising from the common subject matter of numerology; and (b) the mere existence of similar features, calculations, results, or outputs in any other software does not, and shall not, entitle the Licensee to any refund, remedy, set-off, or claim against the Licensor.
6. In the event that any third party alleges similarity or infringement in respect of the Software, the Licensor's independent development and the public-domain and traditional nature of numerological knowledge shall constitute a complete answer thereto; and the Licensee shall not, on account of any such allegation, withhold any fee, disparage the Licensor, or repudiate this Agreement.

8. INTELLECTUAL PROPERTY

1. All Intellectual Property in and to the Software — including its source code, object code, algorithms, calculation engines, user interface, report templates, content, branding, and documentation — is and shall remain the exclusive property of the Licensor, protected under the Copyright Act, 1957, the Trade Marks Act, 1999, the Designs Act, 2000, and the Information Technology Act, 2000.
2. Nothing in this Agreement transfers to the Licensee any ownership right in the Software. The Licensee obtains only the limited right of use expressly granted under Clause 2.
3. The brand name and mark "Shivoham Shastr" and / or “Numeroon”, the logo, and associated get-up are trade marks of the Licensor and may not be used by the Licensee without prior written consent.
4. The Platform, including its software, source code, algorithms, design, layout, graphics, logos, trademarks, text, numerology methodology as encoded in the software, and all Readings generated through the proprietary algorithm of the Platform, are the exclusive intellectual property of Numeroon and/or its licensors, and are protected under the Copyright Act, 1957, the Trade Marks Act, 1999, and other applicable intellectual property laws of India.
5. Subject to your compliance with these Terms, Numeroon grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your personal, non-commercial use. You shall not copy, reproduce, modify, reverse-engineer, decompile, disassemble, republish, distribute, sell, sub-license, or create derivative works from any part of the Platform or any Reading without the prior written consent of Numeroon.
6. Any unauthorised use of the Platform's intellectual property, including commercial resale of Readings obtained through the Platform, shall entitle Numeroon to pursue all remedies available under law, including injunctive relief and damages.

9. LICENCE RESTRICTIONS

1. The Licensee shall not, and shall not permit any third party to: (a) copy, reproduce, record, screen-capture, publish, distribute, broadcast, or commercially exploit the Software or any Module thereof; (b) reverse-engineer, decompile, disassemble, or attempt to derive the source code or algorithms of the Software; (c) modify, adapt, translate, or create derivative works of the Software; (d) resell, rent, lease, sublicense, or grant access to the Software to any third party; (e) remove or obscure any proprietary notice; or (f) use the Software or its outputs to train, develop, or populate any artificial-intelligence or machine-learning model or dataset.
2. Any breach of this Clause 9 shall constitute a material breach entitling the Licensor to immediately terminate this Agreement, forfeit the fees paid, and pursue all available legal remedies, including injunctive relief and damages.
3. The Platform is intended for use only by individuals who are at least 18 (eighteen) years of age and who are competent to enter into a binding contract under the Indian Contract Act, 1872. By registering on the Platform, you represent and warrant that you meet this eligibility criterion. If you are using the Platform on behalf of a minor or with a minor's personal details, you confirm and agree that you are the parent or legal guardian of such minor and that you provide such details with full legal authority and consent on the minor's behalf.
4. You agree to provide true, accurate, current, and complete information at the time of registration and subscription, including your full name, date, time and place of birth, and such other personal details as may be required to generate a Reading. You acknowledge that the accuracy of any Reading is entirely dependent on the accuracy of the information provided by you, and Numeroon shall bear no responsibility for any inaccuracy, error, or omission in a Reading that arises from incorrect, incomplete, or false information furnished by you.
5. You are solely responsible for maintaining the confidentiality of your account login credentials and for all activities that occur under your account. You agree to notify Numeroon immediately of any unauthorized use of your account or any other breach of security.

10. DATA PROTECTION AND PRIVACY

1. The Licensee acknowledges that the Software processes personal data (such as name, date of birth, and other inputs) for the purpose of generating numerological analyses.
2. The Licensor shall process such personal data in accordance with the Digital Personal Data Protection Act, 2023, the Information Technology Act, 2000, and the rules framed thereunder, and shall implement reasonable security practices to safeguard such data against unauthorised access, use, or disclosure.
3. The Licensor shall not sell or rent the Licensee's personal data. Testimonials or feedback voluntarily shared by the Licensee may be used for promotional purposes, but no full date of birth or sensitive personal detail shall be disclosed without the Licensee's prior consent.
4. You acknowledge that, in order to generate a Reading, you are required to share personal data with Numeroon, including your name, date of birth, time of birth, place of birth, gender, contact number, email address, and, where applicable, payment-related information (collectively, “Personal Data”).
5. By accepting these Terms, you provide your free, informed, specific, and unambiguous consent, in accordance with the Digital Personal Data Protection Act, 2023 and rules made thereunder, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, for Numeroon to collect, store, process, and use your Personal Data for the following purposes:
   1. generating Readings, reports, and analyses requested by you;
   2. account creation, authentication, and customer support;
   3. processing payments and maintaining transaction records;
   4. sending you service-related communications, updates, and, where you have separately opted in, promotional communications;
   5. improving the Platform, including through aggregated and anonymised analysis that does not identify you individually; and
   6. complying with applicable law, regulatory requests, or orders of a court or government authority.
6. Numeroon shall implement reasonable security practices and procedures to protect your Personal Data against unauthorised access, alteration, disclosure, or destruction. However, you acknowledge that no method of electronic transmission or storage is completely secure, and Numeroon cannot guarantee absolute security of data transmitted over the internet.
7. You have the right, subject to applicable law, to access, correct, or request erasure of your Personal Data, and to withdraw your consent at any time by writing to the grievance contact specified in this Agreement. You acknowledge that withdrawal of consent may result in Numeroon being unable to continue providing the Platform or any Reading to you, and that such withdrawal will not affect the lawfulness of processing carried out before such withdrawal.
8. Numeroon shall not sell your Personal Data to unrelated third parties. Personal Data may be shared with numerologists or practitioners engaged on the Platform strictly to the extent necessary to generate or deliver a Reading requested by you, and with service providers (such as payment gateways, hosting providers, or analytics providers) bound by confidentiality and data protection obligations no less stringent than those undertaken by Numeroon.

11. NOT A SUBSTITUTE FOR PROFESSIONAL ADVICE

1. The Software and its Reports are not a substitute for professional medical, psychological, legal, financial, investment, or tax advice.
2. The Software does not diagnose, treat, cure, or prevent any medical or psychological condition. The Licensee shall continue to rely upon duly qualified professionals for all such matters and shall not discontinue any prescribed treatment in reliance upon any Report.
3. Numerology, including any reading, prediction, life-path number, compatibility analysis, name correction suggestion, remedy, or interpretation generated through the Platform (collectively, “Readings”), is a traditional belief system and a form of divination. Numerology is not a science, and its principles, methods, and conclusions are not recognized, validated, endorsed, or certified by any government, scientific, medical, psychological, legal, or financial regulatory authority in India or elsewhere.
4. All Readings generated through the Platform, whether generated automatically by the software or facilitated by a numerologist or practitioner using the Platform, are provided strictly for informational, educational, and self-reflection purposes only. They do not constitute, and must not be construed as, professional advice of any kind, including but not limited to medical, psychiatric, psychological, legal, financial, investment, tax, matrimonial, or career advice.
5. You expressly acknowledge and agree that you are using the Platform and acting upon any Reading entirely at your own discretion and risk. Numeroon makes no representation, warranty, or guarantee, express or implied, as to the accuracy, completeness, reliability, timeliness, or outcome of any Reading, and no Reading should be treated as a guarantee or prediction of any future event, result, or outcome.
6. You must not rely on any Reading as a substitute for consultation with a qualified medical practitioner, mental health professional, lawyer, chartered accountant, financial advisor, or other licensed professional. If you are experiencing a medical emergency, mental health crisis, or any condition requiring professional care, you must seek immediate assistance from an appropriate licensed professional or emergency service and not rely on the Platform in any manner.
7. Numeroon, its founders, directors, employees, the Host, and any numerologist or practitioner using or offering services through the Platform shall not be liable for any decision taken by you, including but not limited to decisions relating to health, marriage, business, finance, investment, property, litigation, employment, or relocation, that is based wholly or partly on any Reading obtained through the Platform.

12. DISCLAIMER OF WARRANTIES

1. The Software is provided on an "as is" and "as available" basis, without warranty of any kind, whether express or implied. To the fullest extent permitted by law, the Licensor disclaims all implied warranties, including those of merchantability, fitness for a particular purpose, accuracy, completeness, uninterrupted availability, and non-infringement.
2. The Licensor does not warrant that the Software will be error-free, uninterrupted, or free of defects, or that its outputs will meet the Licensee's expectations.
3. Where the Platform facilitates a connection between you and an independent numerologist or practitioner, such numerologist or practitioner acts in an independent capacity and not as an employee, partner, or agent of Numeroon. Numeroon does not control, supervise, or guarantee the accuracy, competence, conduct, or qualifications of any independent numerologist or practitioner using the Platform, and any engagement between you and such practitioner is strictly between you and that practitioner.
4. Numeroon shall use reasonable efforts to onboard practitioners who represent that they possess relevant knowledge or experience in numerology but make no warranty regarding the outcome of any consultation, Reading, or remedy suggested by such practitioner.

13. LIMITATION OF LIABILITY

1. In no event shall the Licensor, its proprietor, employees, or representatives be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including loss of profits, business, opportunity, reputation, or emotional distress, arising out of or relating to the use of, or inability to use, the Software.
2. The Licensor's total aggregate liability under or in connection with this Agreement shall not exceed the total licence / subscription fee actually paid by the Licensee for the Software during the twelve (12) months immediately preceding the event giving rise to the claim.
3. Nothing in this Agreement excludes or limits liability for fraud, willful misconduct, or gross negligence, or any liability that cannot be excluded under applicable law.
4. To the maximum extent permitted under applicable law, Numeroon, its founders, directors, employees, affiliates, the Host, and any numerologist or practitioner associated with the Platform shall not be liable for any direct, indirect, incidental, consequential, special, exemplary, or punitive damages, including loss of profit, loss of opportunity, loss of data, emotional distress, or any other loss arising out of or in connection with: (a) your use of, or inability to use, the Platform; (b) any Reading or interpretation provided through the Platform; (c) any decision taken by you in reliance on a Reading; (d) any unauthorized access to or alteration of your data; or (e) any error, interruption, defect, delay, or discontinuation of the Platform.
5. Without prejudice to the generality of the above, the aggregate liability of Numeroon, if any is found to exist under applicable law notwithstanding this exclusion, shall in no event exceed the amount actually paid by you to Numeroon for the specific Reading or subscription giving rise to such liability in the 3 (three) months preceding the event giving rise to the claim.
6. The Platform is provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement. Numeroon does not warrant that the Platform will be uninterrupted, error-free, or free from viruses or other harmful components.

14. INDEMNITY

1. The Licensee shall indemnify, defend, and hold harmless the Licensor, its proprietor, employees, and agents from and against all claims, damages, losses, costs, and expenses (including reasonable legal fees) arising out of (a) the Licensee's breach of this Agreement; (b) the Licensee's misuse of the Software or the Reports; (c) any decision taken by the Licensee or any third party in reliance upon a Report; or (d) any unauthorised access to the Software through the Licensee's failure to safeguard its credentials.
2. You agree to indemnify, defend, and hold harmless Numeroon, its founders, directors, employees, affiliates, and the Host from and against any claims, demands, losses, damages, liabilities, costs, and expenses (including reasonable legal fees) arising out of or relating to: (a) your breach of these Terms; (b) your violation of any applicable law; (c) any false, inaccurate, or misleading information provided by you; (d) any decision taken by you based on a Reading; or (e) any infringement by you of the intellectual property or other rights of Numeroon or any third party.

15. UPDATES, MAINTENANCE, AND SUPPORT

1. The Licensor may, at its discretion, release updates, patches, or enhancements to the Software during the subscribed term. Such updates are provided as part of the Subscription and are subject to this Agreement.
2. The Licensor shall use reasonable endeavours to maintain the reliability of the Software and shall acknowledge technical issues reported via the official email (support@numeroon.com) within 48 (forty-eight) hours. The Licensor is not responsible for interruptions, errors, or downtime of any third-party tools, platforms, or services required to deliver the Software.

16. SUSPENSION AND TERMINATION

1. The Licensor may suspend or terminate this Agreement and the Licensee's access to the Software, without refund, upon (a) any material breach of this Agreement; (b) any unauthorised use, sharing, copying, reverse-engineering, or distribution of the Software; (c) non-payment of fees; or (d) any conduct that harms the Licensor's Intellectual Property, reputation, or business interests.
2. Upon termination, the Licensee shall immediately cease all use of the Software and the Reports and shall delete or destroy any downloaded or cached materials.
3. Termination shall not relieve the Licensee of any accrued payment obligation and shall be without prejudice to any right or remedy accrued to the Licensor.

17. Status as Intermediary under the Information Technology Act, 2000

1. To the extent that the Platform enables numerologists, practitioners, or other third parties to host, transmit, or make available Readings, content, or communications to Users, Numeroon functions as an “intermediary” within the meaning of Section 2(1)(w) of the Information Technology Act, 2000, and is entitled to the protections and exemptions from liability available to intermediaries under Section 79 of that Act, read with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, subject to Numeroon's compliance with the due diligence requirements prescribed thereunder.
2. Numeroon does not initiate the transmission of any third-party content made available through the Platform, does not select the receiver of such content, and does not modify the information contained in such transmission, except for technical processing carried out in the ordinary course of operating the Platform.
3. Numeroon shall take down or disable access to any content on the Platform upon receiving actual knowledge through a court order or upon being notified by an appropriate government agency that such content is unlawful, in accordance with applicable law, and shall otherwise observe such due diligence as may be required to retain its status as an intermediary under the Information Technology Act, 2000

18. CONFIDENTIALITY

1. The Licensee shall treat the Software, its algorithms, methodologies, and any non-public information relating thereto as the confidential and proprietary information of the Licensor, and shall not disclose the same to any third party. This obligation shall survive termination of this Agreement.

19. PROHIBITED CONDUCT

1. The Licensee shall not use the Software or the website to: impersonate any person or entity; interfere with or disrupt the servers or networks; gain unauthorised access by hacking or credential mining; upload any virus, malware, or harmful code; post unlawful, defamatory, obscene, or infringing content; or advertise, solicit, or harvest personal information of other users.
2. You agree that you shall not use the Platform to:
   1. upload, transmit, or share any content that is obscene, defamatory, harassing, hateful, or otherwise unlawful under the Information Technology Act, 2000 or any other applicable law;
   2. impersonate any person, or provide false birth, identity, or contact details of any third party without that person's knowledge and consent;
   3. use any automated means, including bots, scrapers, or crawlers, to access, extract, or replicate data or Readings from the Platform;
   4. attempt to gain unauthorised access to the Platform's source code, servers, databases, or any other user's account or data;
   5. introduce any virus, malware, or other code intended to damage, disrupt, or gain unauthorised access to the Platform; or
   6. use any Reading or output of the Platform to harass, threaten, defame, or take adverse action against any third party.
3. Numeroon reserves the right to suspend or terminate your access to the Platform, without prior notice and without refund, if it reasonably believes that you have violated any of the above restrictions or any other provision of these Terms.

20. DEFAMATION AND REPUTATIONAL HARM

1. The Licensee shall not engage, directly or indirectly, in any act that harms the reputation, goodwill, or public perception of the Licensor, including the posting or encouragement of defamatory, false, misleading, or malicious statements on any public or private platform. Any such act shall constitute a material breach, entitling the Licensor to terminate this Agreement and to pursue damages, injunctions, and remedies available under applicable law, including under the Bharatiya Nyaya Sanhita, 2023 and the Information Technology Act, 2000.

21. FORCE MAJEURE

1. Neither party shall be liable for any failure or delay in performance (other than the payment of fees) caused by an event beyond its reasonable control, including acts of God, fire, flood, earthquake, war, terrorism, riot, civil unrest, pandemic, governmental restriction, technological disruption, hacking, cyber-attack, or failure of hosting or telecommunication services (a "Force Majeure Event").

22. GOVERNING LAW, DISPUTE RESOLUTION, AND JURISDICTION

1. This Agreement shall be governed by and construed in accordance with the laws of India only not of any other country.
2. Numeroon reserves the right to modify, amend, or update these Terms at any time. Material changes will be notified to you through the Platform or via your registered email address, and your continued use of the Platform after such notification shall constitute your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Platform and may close your account.
3. The Platform, in its current form, intended to be used in India, and all over the world or abroad, however applicable laws will as par mentioned in 22.1
4. All disputes, controversies, or claims arising out of or in connection with this Agreement shall first be attempted to be resolved amicably. Failing amicable resolution within 15 (fifteen) days of a written notice of dispute, the dispute shall be referred to and finally resolved by arbitration by a Sole Arbitrator in accordance with the Arbitration and Conciliation Act, 1996 (as amended). The seat and venue of arbitration shall be Delhi, and the language shall be English. The arbitral award shall be final and binding.
5. Notwithstanding the Licensee's place of business or residence, the parties agree that any dispute arising out of or in connection with this Agreement, including its interpretation, performance, breach, or termination, shall be subject to the exclusive jurisdiction of the courts at Delhi, to the exclusion of all other courts.

23. NOTICES & GRIEVANCE READDRESSAL

1. All notices under this Agreement shall be in writing and sent to the Licensor at its registered email support@numeroon.com and to the Licensee at the email or address provided at the time of subscription. Claims sent by any other means, or containing profanity or disrespectful statements, shall not be considered.
2. In accordance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 and the Consumer Protection (E-Commerce) Rules, 2020, Numeroon has designated a Grievance Officer to address any complaints or concerns regarding the Platform, including complaints relating to Personal Data, Readings, billing, or content.
3. Any grievance may be submitted in writing through the contact details published on the Platform (grievance@numeroon.com) with the subject “Grievance”. Numeroon will try to acknowledge the grievance within 48 (forty-eight) hours of receipt and will endeavour to redress it within 15 (fifteen) days from acknowledgement date, or such other timeline as may be prescribed under applicable law from time to time.

24. GENERAL

1. Severability. If any provision of this Agreement is held to be illegal, invalid, or unenforceable, the remaining provisions shall continue in full force and effect.
2. Waiver. No failure or delay by the Licensor in exercising any right shall operate as a waiver thereof.
3. Assignment. The Licensee shall not assign or transfer this Agreement or the licence without the Licensor's prior written consent. The Licensor may assign this Agreement to a successor entity.
4. Entire Agreement. This Agreement constitutes the entire agreement between the parties in respect of the Software and supersedes all prior representations, arrangements, and understandings.
5. Amendment. The Licensor may update or modify these terms from time to time, with effect from the date of publication. Continued use of the Software constitutes acceptance of the modified terms.
6. Survival. All clauses which by their nature are intended to survive termination — including Clauses 7 (Independent Development), 8 (Intellectual Property), 9 (Restrictions), 12 (Disclaimer), 13 (Limitation of Liability), 14 (Indemnity), and 18 (Confidentiality) shall survive the termination or expiry of this Agreement.

25. ACKNOWLEDGEMENT BY THE LICENSEE

1. By accepting this Agreement, subscribing to, making payment for, or accessing the Software, the Licensee expressly acknowledges and confirms that the Licensee has read and understood every clause — specifically Clause 6 (No Guarantee of Results) and Clause 7 (Independent Development and Coincidental Similarity) — and agrees to be bound thereby, voluntarily and without any pressure or inducement.

26. Miscellaneous

1. These Terms, together with Privacy Policy and Refund Policy mentioned earlier constitute the entire agreement between you and Numeroon regarding your use of the Platform, and supersede all prior understandings on the subject.
2. If any provision of these Terms is held to be invalid or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.
3. No failure or delay by Numeroon in exercising any right under these Terms shall operate as a waiver of that right.

27. DECLARATION AND CONSENT

1. Please read the declaration below carefully before proceeding.
2. I confirm that I have read and understood the above Terms of Use, User Consent and Disclaimer in their entirety. I understand that numerology is a belief-based system and not a scientifically validated discipline, and that any Reading, interpretation, or remedy provided through the Numeroon Platform is for informational and self-reflection purposes only and does not constitute medical, legal, financial, or any other form of professional advice.
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